AFTERGLOW APPAREL — FINAL SALE POLICY
Effective date: August 5, 2026
ALL SALES ARE FINAL
Afterglow Apparel products are made to order. Because production begins specifically for each purchase, we do not accept returns, exchanges, cancellations or refunds for:
• Change of mind or buyer preference
• Ordering the wrong size or color
• Accidental or duplicate orders
• Minor differences between screen colors and the finished product
• Carrier delays or delivery estimates
Please review all product information, measurements, colors and order details before checkout.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Contact us promptly if an item arrives damaged, defective or different from what you ordered. Include:
• Your order number
• A description of the issue
• Clear photographs of the item, packaging and shipping label
Afterglow Apparel will review the information and, when the issue is verified, work with its production partner on an appropriate resolution. A replacement may be offered when applicable. This exception does not create a general return or refund right.
ORDER CHANGES AND CANCELLATIONS
Contact us immediately after ordering if you notice a mistake. We will try to help before production begins, but changes and cancellations cannot be guaranteed once an order has entered production.
LOST, STOLEN OR MISDELIVERED PACKAGES
Afterglow Apparel is not responsible for packages marked delivered by the carrier, theft after delivery, or orders sent to an address entered incorrectly at checkout. Contact the carrier first and then contact us with your order number if additional documentation is needed.
CONTACT
Use the Contact page and include your order number when asking about an existing order.
