AFTERGLOW APPAREL — SHIPPING POLICY
Effective date: August 5, 2026
MADE-TO-ORDER PRODUCTION
Most Afterglow Apparel products are produced after an order is placed. Production happens before carrier transit begins and timing can vary by product, order volume and seasonal demand.
SHIPPING AND TRACKING
Shipping rates and available services are shown at checkout. When tracking is available, it is emailed to the address used at checkout after the order ships.
Delivery dates shown by carriers or at checkout are estimates and are not guaranteed. Weather, carrier disruptions, customs processing, address issues and other events outside our control can cause delays.
ADDRESS ACCURACY
Customers are responsible for entering a complete and accurate shipping address. Contact us immediately if you notice an error. Address changes cannot be guaranteed once production or fulfillment has begun.
Afterglow Apparel is not responsible for orders delivered to an address entered incorrectly by the customer. If a shipment is returned because of an address problem, additional production or shipping charges may apply before it can be sent again.
INTERNATIONAL ORDERS
International customers are responsible for any duties, taxes, customs fees or import charges assessed by the destination country. Customs processing can delay delivery.
LOST OR DAMAGED SHIPMENTS
If tracking has not updated for an extended period, contact the carrier first and then contact Afterglow Apparel with your order number. If a package or item arrives visibly damaged, save all packaging and take clear photographs before contacting us.
CONTACT
Use the Contact page and include your order number for shipping assistance.
